Reference

7hills Legal Terms for India

Our legal terms explain how your account, wallet requests, and access checks work in India when local law permits it, with the same wording covering data storage, cookie…

India accessLocal lawAccount recordsWallet checks

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How Local Law Shapes Access

7hills Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This legal notice sets the baseline for how 7hills handles account access in India. Where local law permits, you may open and use an account, but the rules that apply are the rules in force in your region at the time you act. If a regional

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rule changes, the current version takes over from that point. We may ask for identity checks, ask you to confirm payment ownership, or pause access if a legal, security, or dispute reason requires it. Entries sent through UPI, Paytm, or PhonePe are tied to the source
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account and reference details, so a mismatch in the name, amount, or reference can delay a transfer while we check it. If a transfer must be held, returned, or corrected, we follow the current terms and the legal process that applies in your location.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Where to Send Legal Requests

When you need help with a legal request, we route it through the contact path linked to your account so the right team sees the right record. That helps us confirm identity, check the action you want, and answer within the queue for your region. If you are asking for a correction, deletion, or copy of a record, include the account name and the exact change you want.

Team online

Send an email

Use the email address linked to your account and include your full name, registered mobile number, and the page or record you want checked. We use those details to match the request with the right file.

Open live chat

If the matter is about access, a wallet entry, or a change to stored details, start a chat from the account area. Chat keeps the request time-stamped, which helps us sort urgent legal checks.

Use the contact form

For a formal correction request, tell us what should change, what the current entry says, and why it needs updating. We may ask for one more confirmation before we move the record.

DATA HANDLING

How We Keep Records

We handle legal requests in the same way we handle account access: only the details needed for the task, stored for the period required, and checked against the account before any change…

Data handling

We use registration details, wallet records, and support messages only for account operation, legal checks, and response handling. The fewer fields we need, the less we store, and we do not ask for extra data without a reason.

Cookie use

Cookies keep your session, language choice, and security state aligned while you move between pages. If you clear them, you may need to confirm your sign-in again before you send a request or change a record.

Account security

Your account should stay under your control. We use device and login checks to spot unusual access, and we may pause a session if the activity looks mismatched or if ownership needs a fresh check.

Retention period

We retain records only for the period needed to meet legal duties, resolve account questions, or complete security checks. After that period, files are deleted or archived under our retention rules and regional law.

Change requests

If you want a correction, ask for the exact field change and provide the current entry plus the right replacement. That helps us avoid editing the wrong record and keeps the account history clear.

Request routing

Legal requests go to the queue tied to your account and region. The team handling the request will tell you what else is needed if the first message does not cover every detail.

Questions About Access And Records

These are the questions you may ask before you open an account or send a legal request. The answers cover access by region, record changes, retention, cookie use, and how we route requests to the right team. If a local rule or a current term conflicts with something here, the local rule or current term applies.

Access depends on local law and on whether your region allows the site at that time. If a rule blocks access, do not continue, and contact us for the current position tied to your account.

If a UPI, Paytm, or PhonePe entry does not match the account name or reference details, we may hold it while we check the source. That helps us keep the record accurate before any action follows.

Send the request from the contact path linked to your account, name the field that needs changing, and include the current entry plus the replacement. We verify the match before we update anything.

We keep account and transaction records only for the period needed for legal duties, security checks, and account questions. After that, they are deleted or archived under our retention rules and local law.

Cookies keep your session, language, and login state aligned so you do not have to repeat checks on every page. If you clear them, the next request may ask you to confirm access again.

Only the staff who need the record to handle your request can see it, and the request stays in the queue for your region. If we need more details, we will ask through the same channel.

Include your account name, registered mobile number, the exact page or record, and the change or question you want us to check. Clear details help us route it without delay.

7hills Legal Terms for India

Where to Send Legal Requests

Send an email

Open live chat

Use the contact form

How We Keep Records

Data handling

Cookie use

Account security

Retention period

Change requests

Request routing

Questions About Access And Records

01 Can I open an account from any region?

02 What happens if a payment detail does not match?

03 How do I ask for a record correction?

04 How long do you keep my records?

05 What role do cookies play?

06 Who can read my legal request?

07 What should I include when I contact you?

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